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Telephone : 02 4362 8892 (Office)

International : +61 432 696 119 (Out of Hours)

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Terms and Conditions

TERMS AND CONDITIONS

 

General Terms Of Hire

All vehicle hire is considered to be from the departure from our depot to return, however we do our best to accommodate your requirements. The vehicle and chauffeur are at your discretion during the hire period. We charge a minimum 1 hour hire for any event to cover preparation and minimum wage responsibilities.

 

A credit card deposit is required for all concert transfers or any events we deem appropriate.

 

Transfer pricing is for exactly that; the most direct route from the reservation sheet pick up address to the destination address. Any requested deviation from these routes will be charged on a per hour fee basis in 15 minute blocks. This includes last minute alterations to pick ups or destinations.

 

Damage to vehicle interiors will incur a $1,000 minimum fee. This is does not include glasses, supplied music which incurs a $150 minimum fee, which is imposed at our discretion to cover additional clean up and replacement costs. Please review the smoking, seat belt and responsible consumption of alcohol statements below.

 

Payment Terms

25% of the quoted fee is required as a deposit to secure your reservation. The balance of the quoted fee is to be paid at least 14 days prior to the date of the event. Payment may be made by Direct Deposit, Cash, Cheque or any major credit cards  (Visa, Mastercard & AMEX) – 2.3% surcharge applies for ALL CARDS. Personal cheques will only be accepted if final payment is made at least 14 clear working days prior to the vehicle hire. Payment plans can be organised for bookings over $1,500 (some conditions apply).

 

Cancellation Policy

The 25% deposit is non refundable. The full amount is charged if the cancellation is within 14 days of event.

Postponed travel dates may be arranged (subject to availability).

 

No-Show Policy

Full amount shall be charged if customer doesn’t show up at the agreed place at the agreed time.

 

NOTE. We send you a trip sheet to confirm all the information you have supplied to us. Please confirm all details are correct and inform us immediately of any changes.

 

High Class Limousines will not be responsible for errors in pick up, drop or timing unless it is clearly annotated on our trip sheet. An error in pick up details can result in a NO SHOW being applied to a journey.

 

Extended Use

As far as possible, customers should try to maintain the time frame for which the vehicles are reserved. Though we shall try to accommodate the request for extension of time, an extra cost will be charged in increments of 15 minutes as per our standard charges.

 

Please book the vehicle for the time you actually require. Extensions are not usually possible as we have multiple bookings on any given day.

 

Inclement Weather & Traffic Jams

Every effort shall be made to dispatch the vehicles sufficiently in advance & to get you to your destination on time but we cannot be held responsible for traffic jams, road works or bad weather conditions.

 

Breakdown

In the event of a breakdown or accident to the vehicle prior to the date of the journey, every effort shall be made to supply a similar or alternative vehicle/s at our discretion. If this is not acceptable a refund will be made of monies paid. If the vehicle breaks down during the journey or en-route to customer, the chauffeur will try to make alternative arrangements.

 

Responsible Consumption of Alcohol

We promote Responsible Consumption of Alcohol! We want your journey with us to be a pleasure, but not to the detriment of other passengers, road users, our vehicle integrity or your safety and that of those around you.

NO ALCOHOL is permitted on transfers for any customers/groups travelling who are under 18 years of age. E.g. School Formals or Birthday transfers.

 

Hire Vehicle Legislation

The chauffeur may refuse entry to the vehicle to an intoxicated person if he/she is of the opinion that the intoxicated person may be likely to be offensive and create discomfort or embarrassment to other passengers.

 

The chauffeur may request a person to leave the vehicle if, due to the influence of alcohol, they are causing or are likely to cause annoyance to any passenger in the vehicle, or if a person consumes alcohol in the vehicle, after being asked to stop. A person who refuses to leave commits an offence and may be removed by the chauffeur with assistance from others. In addition, under the Passenger Transport Act it is an offence to consume alcohol in a passenger vehicle unless it is consumed in a prescribed area specifically set aside for that purpose.

 

The chauffeur may refuse or terminate a hiring if a passenger consumes alcohol while in or before getting into the vehicle.

 

Smoking & Seat Belt Policy

As per N.S.W. Law, smoking is strictly prohibited in public vehicles. Seat belts are to be worn at all times the vehicle is in motion and any infringement is the responsibility of each individual passenger.

 

Notes

All hourly rates are inclusive of Australian Goods and Services Tax (GST). Your quote will be based on a minimum one hour flag fall charge (this covers vehicle prep and post event clean up) followed by charges based on the time the car is away from where it is garaged. All details are correct at time of publishing, however they may be subject to change without notice.

ENQUIRY FORM

LATEST OFFER

 – 3 Hour Wedding Package –

 

2019 New Year Special Offer!

 

Did you say ‘YES’ over Christmas or New Year?

Make your special day even more memorable with our limited time wedding package offer!

 

Book your 2019 wedding vehicles between 14/1/2019 & 14/2/2019 and you will receive amazing prices for your special day!

 

 

3 Hour Special Stretch Limo Prices:

 

White Holden Caprice (6+1 passengers) – $800

Silver & Black Chrysler 300 (6+1 passengers) – $900

Black & Burgundy Chrysler 300 (10+1 passengers) – $1,050

White Hummer H2 (14+1 passengers) – $1,200.00

Black Hummer H2 (14+1 passengers) – $1,200.00

 

Now let’s make it just a bit sweeter:

If you book 2 or more cars for your day, we will give you a further 5% discount on any additional vehicles!

 

(We also have a full selection of vehicles to suit your bridal or guest party requirements! These include Sedans, People Movers, a Mini Bus and even our Wheelchair Accessible Vehicle. Enquire for prices!)

 

 

Special Offer Inclusions:

 

Classic wedding ribbons and window dressings, champagne glasses, bottled water and ice within the vehicle.

 

 

Extras:

 

For an additional $50 (per 6 people) you will receive a

bottle of sparkling wine and a snack platter so you can

nibble those nerves away while travelling in style!

 

 

 

Special Offer Conditions:

 

Wedding date must be in 2019.

 

30% deposit to be made before 14th February (Valentine’s Day) at time of booking & full remaining balance due 30 days before travel.

 

Wedding location must be within a 25km radius of Lisarow NSW.

Extra Kms:

Between 25km-30kms radius of Lisarow +$100.00

Between 30km-35kms radius of Lisarow +$150.00

Sydney Region +$250.00

Newcastle / Hunter Valley Region +$250.00

(Exclusions apply)

 

Extra Hours:

Holden Caprice Stretch – $200/hr

Chrysler 300 Stretch – $225/hr

Chrysler 300 Super Stretch – $250/hr

Hummer H2 Stretch – $300/hr

 

Deposits & Full Payments are NON-REFUNDABLE!

In the event of a pre-cancelled booking, the paid balance can be used to book another future transfer pending vehicle availability.

 

 

To Make a Booking!:

 

We will need to know:

 

Your choice of vehicles –

Pick up address and time –

A ceremony location  –

A photo location –

A final reception set down location –

A contact number –

An email address –

 

Call or Email us Now to book or enquire!

enquiries@highclasslimousines.com.au

(02) 4362 8892

 

(All vehicles are subject to availability & venue access restrictions)

*OFFER VAILD UNTIL 5:00PM on 14TH FEBURARY 2019*


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Don’t forget to check out our Special of the Week here!

 

 

 

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