Payment Terms
20% of the quoted fee is required as a deposit to confirm your reservation. The balance of the quoted fee is to be paid at least 7 days prior to the date of the event. Payment may be made by Direct Deposit, CabCharge (includes major credit cards - 10% CabCharge premium applies), Cash, Cheque or Money Order. Personal Cheques will only be accepted if final payment is made at least 5 clear working days prior to the vehicle hire.
Cancellation Policy

The 25% deposit is non refundable. The full amount is charged if the cancellation is within 14 days of event.

No-Show Policy

Full amount shall be charged if customer doesn't show up at the agreed place on agreed time.

Extended Use

As far as possible, customer should try to maintain the time frame for which the vehicles are reserved. Though we shall try to accommodate the request for extension of time, an extra cost will be charged in increments of 1/4 hour as per our standard charges.

Inclement Weather & Traffic Jams

Every effort shall be made to dispatch the Vehicles sufficiently in advance & to get you to your destination on time but we cannot be held responsible for traffic jams, road works or bad weather conditions.

Breakdown

In the event of a breakdown or accident to the vehicle prior to the date of the journey, every effort shall be made to supply a similar or alternative vehicle/s at the Company's discretion. If this is not acceptable to the Hirer a refund will be made of monies paid. If the vehicle breaks down during the journey or en-route to customer, the chauffeur will try to make alternative arrangements.

Notes

All hourly rates are inclusive of Australian Goods and Services Tax (GST). Your quote will be based on the time the car is away from where it is garaged. All details are correct at time of publishing, however they may be subject to change without notice.